Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day return and exchange policy. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.
Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
How long does shipping take?
We strive to process and ship all orders as quickly as possible. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery. You will receive a tracking number once your order has shipped.
Do you offer discounts for bulk orders or special occasions?
We offer special discounts for bulk orders, bridal parties, and other significant occasions. Please contact us directly at support@silvergirl.com for more information and to discuss your specific needs.
Do you ship internationally?
Yes, Silver Girl Charm Jewelry ships worldwide. International shipping rates and delivery times vary depending on the destination. Please refer to our Shipping Information page for more details on international orders.
What is your return and exchange policy?
Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day return and exchange policy. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.